** Note:For wholesale, please contact info@tokyoteagarden.com. This website is operated by Tokyo Tea Garden. The terms “us”  and “our” refer to Tokyo Tea Garden. 

Tokyo Tea Garden provides this website, including all information, tools and services available. Users are subject to all the terms, policies and notices on this website.

By visiting our website or purchasing products from us, you are regarded as agreeing on the following Terms of Service.

These Terms of Service apply to all users of the website, including but not limited to browsers, vendors, customers, merchants, and users who contribute to the content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms of Service. 

If you do not agree to all the Terms of Service, you will not be able to access the website or use the services.

New features or tools added to the current store are also subject to the Terms of Service. You can always check the latest version of our Terms of Service on this page. 

We reserve the right to update, modify, or replace any of these Terms of Service by posting updates and changes on our website. It is your responsibility to check this page regularly for the changes. If you continue to use or access the website after the changes, you are agreeing to them.

Section 1-Online Store Terms

By agreeing to these Terms of Service, you represent that you are an adult in your country or area of ​​residence, or a minor dependent who received a consent from his/her guardians to use this website.

You may not use our products for illegal or unauthorized purposes. In addition, the use of this service may not violate the laws of your jurisdiction (including but not limited to copyright law). 

Do not send us worms, viruses, or code of a destructive nature.

If you violate any of these Terms, our service will be terminated for you immediately.

Section 2 – General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your information (except your credit card information) may be transferred unencrypted involving transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any of our services on the website without written permission from us.

Section 3 – Information Accuracy, Integrity, Timeliness

We are not responsible if the information provided on this website is not accurate, complete or up-to-date. The materials on this website are provided for general information purposes only and are trusted as the basis for decision making without consulting with major, more accurate, complete or timely sources. Reliance on the materials on this website is at your own risk.

This website may contain certain historical information. Historical information is not necessarily up to date and is provided for reference only. We reserve the right to change the content of this website at any time, but we do not undertake any obligation to update the information on this website. You agree that it is your responsibility to monitor changes to our website.

Section 4 – Service And Pricing Changes

Prices for our products are subject to change without notice.

We reserve the right to change or discontinue the services at any time without notice.

We shall not be liable to the customer or a third party for any changes such as price changes, suspensions or cancellations of the service.

Section 5 – Products, Services, Or Promotions (If Applicable)

Certain products or services may only be available online through the website. These products or services may be in limited quantities and are only eligible for returns or exchanges in accordance with our return policy.

We strive to display the colors and images of products on the website as accurately as possible, but we cannot guarantee that the colors and images displayed on your computer will be precise.

We reserve the right, but not the obligation, to limit the sale of our products or services to any person, geographic area, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantity of products or services offered. All product descriptions or product prices are subject to change at any time without notice in our sole discretion. We reserve the right to discontinue the product at any time. The provision of products or services made on this website will be void if prohibited.

We do not guarantee that the quality of the products, services, information, or other materials you purchase or obtain will meet your expectations.

Section 6 – Billing And Account Information Accuracy

We reserve the right to refuse your order. We may, in our sole discretion, limit or cancel the quantity purchased per person, per household, or per order. These restrictions may include orders using the same customer account, the same credit card, or the same billing and shipping address. If you change or cancel your order, we may try to notify you by contacting the email and / or billing address / phone number provided at the time of your order. We reserve the right, at our sole discretion, to limit or prohibit orders placed by dealers, resellers, or distributors.

You agree to provide the up-to-date complete and accurate information for all purchases made in our store. You agree to promptly update your account and other information (email address, credit card number, expiration date, etc.). This will complete the transaction and we will contact you if necessary.

Check the return policy for more information.

Section 7 – Optional Tools

We may provide access to third-party tools that we do not monitor, control or enter.

You acknowledge and agree that we provide access to such tools without guarantee, representation, condition or warranty of any kind. We do not take any liability arising out of or in connection with the use of optional third party tools.

If you use the optional tools provided through this website, you must do so at your own risk and discretion. You should be familiar with and approve the terms of the tools provided by the third party.

In the future, we may also offer new services and features (including the release of new tools and resources) through our website. These new features and / or services are also subject to these Terms of Service.

Section 8 – Third Party Links

Certain content, products, and services available through our services may include materials from third parties.

Third-party links on this website may lead you to third-party websites that are not affiliated with us. We are not responsible for investigating or assessing the content or accuracy, and we cannot guarantee or take liability for any third party material, website, product, or service.

We are not liable for any damages or damages related to the purchase or use of goods, services, resources, content or other transactions made in connection with third party websites. Before making a deal, please carefully review and understand third-party policies and practices. Any complaints, concerns, or questions regarding third-party products must be submitted to them directly.

Section 9 – User Comments, Reviews, Feedback, Other Submissions

Product reviews, creative ideas, suggestions, plans, or if you send a specific submission (such as a product review) at our request, or without our request, we can edit, copy, publish, distribute, translate, and transfer your materials online, by email, by mail, or other means at any time without limitation. You agree that your comments may be used in any medium. There is no obligation for us to keep comments confidential, pay compensation, or reply to them.

We determine, in our sole discretion, whether it is illegal, offensive, threatening, defamatory, pornographic, obscene, unfavorable, or violates the intellectual property of other parties based on these Terms of Service. You may monitor, edit, or delete any content you have created, but you are not obligated to do so.

You agree that your comments do not infringe the rights of third parties, including copyright, trademarks, privacy, personality, and other personal or proprietary rights. In addition, you agree that the comments do not contain defamatory or other illegal, abusive or obscene content, or computer viruses or other malware that may affect the operation of the service or related websites in any way. You may not use false email addresses to impersonate anyone other than yourself, or mislead us or a third party about the source of your comments. You are solely responsible for any comments you make and their accuracy. We are not responsible for comments posted by you or any third party.

Section 10 – Personal Information

Privacy policy applies to the transmission of personal information on the online store. Please check the privacy policy section.

Section 11 – Errors, Inaccuracies, And Omissions

Occasionally, our site or service may contain information containing typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping fee, shipping time, and inventory status. If the information on the services or related websites is inaccurate, we will correct any errors, inaccuracies or omissions and change or update the information without prior notice even after the placement of an order. We reserve the right to cancel the order.

We have no obligation to update, modify or clarify information on the services or related websites, including but not limited to pricing information, except when it is required by law. The specific update that applies to the services or related websites do not indicate that all information on the services or related websites has been changed or updated.

Section 12 – Prohibition

In addition to other prohibitions in the Terms of Service, you are prohibited from using the website or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, nationality, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the service of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the service or any related website for violating any of the prohibitions.

Section 13 – Disclaimer Of Warranty. Limitation Of Liability

We do not warrant or represent that your use of our services will be uninterrupted, timely, secure, or error-free.

We do not guarantee that the results which are obtained by using this service are accurate or reliable.

You agree that we may remove or cancel the service indefinitely at any time without notice to you.

You expressly agree that the use or inability to use the services is your sole risk. The services and all products provided to you through this website are provided based on our availability unless clearly stated. There are no representations of warranties implied warranties, or conditions of merchantability, quality of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

Some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages. In such states or jurisdictions, our liability is to the maximum extent permitted by law. 

Section 14 – Compensation

You may charge TOKYO TEA GARDEN and its parent companies, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, internships, and employees of any claim. You agree to disclaim or defend from your request with reasonable attorney fees created by a third party if there is any breach of the documents incorporated by these Terms of Service, a breach of law or the rights of a third party.

Section 15 – Separability

If any provision of these Terms of Service is determined to be illegal, invalid or unenforceable, such provision may be enforceable and unenforceable to the maximum extent permitted by applicable law. Such decisions shall not affect the validity and enforceability of the remaining other provisions.

Section 16 – Termination

The obligations and responsibilities of the parties that arise prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are valid unless terminated by either you or us. These Terms of Service may be terminated at any time by notifying that you do not wish to use our services or when you discontinue use of our website.

If you fail to comply with the terms or conditions of these Terms of Service, or if you believe that you have failed, we may terminate this agreement at any time without notice. We will continue to be responsible for all amounts until the termination date. After the date, we may deny your access to our services.

Section 17 – Full Agreement

Failure to exercise or enforce the rights or provisions of these Terms of Service does not constitute a waiver of such rights or provisions.

These Terms of Service, as well as the policies or operational rules posted on this website or posted by us regarding our services, constitute the entire agreement and understanding between you and us. 

No ambiguity in the interpretation of these Terms of Service shall be construed to the drafting party.

Section 18 – Governing Law

These Terms of Service and the individual contracts for us to provide services to our customers shall be governed by the laws of Yawata City, Kyoto Prefecture, and shall be construed in accordance with those laws.

Section 19 – Updating Terms Of Service 

You can always check the latest version of our Terms of Service on this page.

We reserve the right, in our sole discretion, to update, change or replace any of these Terms of Service by posting updates and changes on our website. It is your responsibility to regularly check our website for changes. By continuing to use or access our website or services, you consent to those changes.

Section 20 – Contact Information

If you have any questions regarding our Terms of Service, please send them to info@tokyoteagarden.com.